Refund Requests

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Refund Requests

If you are not satisfied with your order, you may request a refund within 7 days of receiving the product.

To be eligible for a refund:

  • Items must be unused and in original packaging
  • A valid proof of purchase is required
  • You must notify us within the allowed time frame

To request a refund, please email beautyandcare@procare-group.com with your order number and reason for the request.